Return and Refund Policy

Whilst we do hope that you will love our products - our returns rate is less than 1% annually - we do appreciate that you may change your mind. 

We offer complimentary exchanges & returns within 14 days of purchase date for all our items. Refunds will be made to the original purchaser, in the form of store credits, and are available for purchases made in Marque De Luxe online website and in-store showroom only.

All merchandise returned for exchange or refund must be in perfect saleable condition. Original packaging with any related accessories, instructions booklets, labels, protective covers, leaflets, or boxes must be provided.

Marque De Luxe have the sole discretion to accept or reject any claims against the company regarding the disputed goods/products. Any claims and refunds made will be subjected up to the nett purchasing/selling price of the products, and Marque De Luxe won't be liable to further compensation to the customer, beyond that. 

For any further questions, you may send us an email at marquedeluxe.com.my or send a message via Whatsapp to +60175795608. 

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